Webinar: Flawless Case Management & the Art of Writing Case Notes

Date/Time

Wednesday, Aug 27, 2025
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One of the hallmarks of social work is case management. Case managers serve on the front lines, helping client families and individuals move toward positive change.  But case managers are forced to serve multiple overlapping goals. They can feel torn between the missions of their organizations, the needs of their clients, and their own self-interests.  These internal personal conflicts can actually obstruct their clients’ change. 

This course aims to help case managers develop a fuller understanding of the principles of case management, write appropriate case notes, understand how your role with clients fits into the mission of your organization, and develop practical skills and processes for using yourself to foster positive change in your clients. 


Learning Objectives: 
1. Understand how to engage your client that will build trust.
2. Understand the five phases of your work with clients; Contracting, Data Collection, Planning & Feedback, Implementation, and Termination & Institutionalization.
3. Encourage collaboration between yourself and your clients. 
4. Understand how to write proper case notes to record your work with clients.  


Location: Virtual


Sponsored By; NASW-Maryland Chapter

Cost: $50.00 for members; $75.00 for non-members; $30.00 for retired members; $20.00 for student members


For questions, email nasw.maryland@gmail.com


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